What a Restaurant Needs From a POS
At lunch rush there is no time for a slow screen, a printer that stops, or an order that never reached the kitchen. A restaurant POS has to be fast at the counter, reliable in the kitchen and honest at the end of the day. The VOW POS is set up for exactly that, and because we install the hardware and network too, there is one number to call when something goes wrong.
What It Covers
Orders
- Tables and dine-in orders
- Takeaway and delivery orders
- Menu items with options and prices
- Discounts and several payment types
Kitchen
- Orders printed in the kitchen as soon as they are placed
Receipts and VAT
- Receipts with the 5% VAT and your TRN
Reports
- End-of-day sales by item, category and cashier
- Several outlets: each bills on its own and the owner sees all of them in one report
- Daily totals can be posted to VOW ERP for accounting
The Hardware We Install
| Item | What we do |
|---|---|
| POS terminal | Supply, install and set up the software and menu |
| Receipt and kitchen printers | Install, connect and test every printer |
| Cash drawer | Connect to the terminal and test |
| Network and Wi-Fi | Counter and kitchen on a reliable network; guest Wi-Fi kept separate |
| UPS | Keeps the POS and printers running through short power cuts |
Most restaurant POS problems are really network or printer problems. Putting the POS, printers and card machine on their own network, away from guest Wi-Fi, and adding a UPS prevents many of them. CCTV over the counter and kitchen can be added in the same visit.
Handwritten Bills vs a Proper POS
| Task | Without a POS | With VOW POS |
|---|---|---|
| Sending orders to the kitchen | Shouted or written on paper | Printed in the kitchen instantly |
| VAT on receipts | Calculated by hand | 5% VAT and TRN on every receipt |
| Best-selling items | Guesswork | Sales by item and category |
| Cashier closing | Counted and argued | End-of-day report per cashier |
Shop Receipts and E-Invoicing
Under the UAE e-invoicing rules announced by the Ministry of Finance, consumer (B2C) sales such as restaurant receipts are excluded until further notice. If you also invoice companies, for example catering contracts, we will show you in the demo how those invoices can be handled through VOW ERP.
Restaurant POS in Abu Dhabi, Dubai and the UAE
We install POS counters for restaurants, cafés, cafeterias and cloud kitchens from Abu Dhabi city, Mussafah and Khalifa City to Al Ain and Dubai, and support them 24/7.
Our office is in Al Zahiyah (E16 02), Abu Dhabi. We set up and support software for businesses across Abu Dhabi — including Mussafah, Al Reem Island, Khalifa City, MBZ City, Al Maryah Island (ADGM), Yas Island and Masdar City — plus Al Ain, Dubai (Business Bay, JLT & DMCC, Al Quoz), Sharjah and the Northern Emirates. Setup and training can be done on site or online, and support is available 24/7 across the UAE.